List of active policies

Full policy

1. Who we are

This learning platform ("the Platform") is operated by NabtaCode, a company registered in the United Kingdom (Company No. 16539088) ("NabtaCode", "we", "us"). NabtaCode provides blended coding and English courses for children of Arab families through this Platform and our website nabtacode.com.

2. Acceptance of these terms

By creating an account or using the Platform you agree to these Terms of Service. Because our courses are designed for children, a parent or legal guardian must accept these terms on behalf of any learner under 13 and remains responsible for the learner's use of the Platform.

3. Accounts

• You must provide accurate information when registering and keep it up to date.
• Keep your login credentials confidential. Accounts are personal — one account per learner.
• Parents/guardians are responsible for supervising their child's account activity.
• Notify us immediately at info@nabtacode.com if you suspect unauthorised use of an account.

4. Courses, fees and enrolment

• Course content, schedules and prices are communicated at enrolment (via the Platform, email or WhatsApp) and may be updated from time to time.
• Fees, where applicable, are payable as agreed at enrolment. Invoices are issued by email.
• Free trials and assessment sessions are offered at our discretion.
• If a session is cancelled by us, we will reschedule it or provide a recording and catch-up activities.

5. Class recordings

Live sessions are recorded so that learners who miss a class can catch up. Recordings are made available to enrolled learners only, for personal study. You may not download-and-share, republish or redistribute recordings or any course materials.

6. Acceptable use

When using the Platform you (and your child) agree not to:

• bully, harass or disrespect instructors or other learners;
• share another person's personal information or recordings of other children;
• upload unlawful, offensive or harmful content;
• attempt to gain unauthorised access to the Platform or interfere with its operation;
• copy, resell or commercially exploit course materials.

We may suspend or terminate accounts that breach these rules. Where reasonable, we will warn the parent/guardian first.

7. Intellectual property

All course materials, videos, worksheets and Platform content are owned by NabtaCode or its licensors and are provided for personal, non-commercial learning only. Projects created by learners belong to the learner. We may showcase learner projects for educational or promotional purposes only with parental consent.

8. Availability

We aim to keep the Platform available at all times but do not guarantee uninterrupted access; maintenance, updates or events outside our control may cause temporary interruptions.

9. Liability

Nothing in these terms excludes or limits liability that cannot be excluded under applicable law, including your statutory consumer rights. Subject to that, NabtaCode is not liable for indirect or consequential losses, or for issues caused by your own equipment or internet connection.

10. Changes to these terms

We may update these terms from time to time. Material changes will be notified on the Platform, and continued use after the effective date constitutes acceptance of the updated terms.

11. Governing law

These terms are governed by the laws of England and Wales, without affecting any mandatory consumer protections that apply in your country of residence.

12. Contact

Email: info@nabtacode.com
WhatsApp: +965 670 628 28 (Kuwait) · +971 559 629 361 (UAE) · +20 101 604 0251 (Egypt)

Effective date: 20 July 2026 — version 1.0

Full policy

1. Who is responsible for your data

The data controller is NabtaCode, registered in the United Kingdom (Company No. 16539088). Contact: info@nabtacode.com.

2. What we collect

• Parent/guardian details — name, email address, phone/WhatsApp number, billing and invoice records.
• Learner details — name, age group and skill level, account credentials, course enrolments, progress, grades, badges and submitted projects.
• Class recordings — live sessions are recorded and may include the learner's voice, video and chat messages.
• Communications — messages sent through the Platform, by email or WhatsApp.
• Technical data — IP address, browser type, log data and essential cookies (such as the MoodleSession cookie required to stay logged in).

3. Children's data

Our courses are designed for children. We collect only the minimum data needed to deliver classes, and we require consent from a parent or legal guardian for any learner under 13. Parents/guardians may review their child's data, request corrections or ask us to delete it at any time by contacting info@nabtacode.com.

4. How and why we use data

• Delivering classes, tracking progress and issuing certificates — performance of our contract with you.
• Providing session recordings for catch-up — legitimate interest in supporting learning.
• Support and scheduling via email/WhatsApp — performance of contract.
• Invoicing and accounting — legal obligation.
• Improving our courses and Platform — legitimate interest.
• Showcasing learner projects or sending marketing — only with consent, which you can withdraw at any time.

5. Who we share data with

• Instructors — see learner names, progress and class participation to teach effectively.
• Service providers — secure hosting of the Platform, Cloudflare (content delivery and security), and WhatsApp/email providers used for communication.
• Analytics — our public website (nabtacode.com) uses Google Analytics and the Meta (Facebook) Pixel; these marketing tools are not used inside the learning platform itself.
• We never sell personal data, and we never share children's data for advertising.

6. International transfers

Data is stored on secure servers provided by our hosting provider. Where data is transferred outside the UK/EEA, we rely on appropriate safeguards such as standard contractual clauses.

7. How long we keep data

• Account and progress data — for the life of the account and up to 12 months after closure.
• Class recordings — for the duration of the course and a reasonable period afterwards for catch-up purposes.
• Invoices and accounting records — as required by law.

8. Your rights

Under UK GDPR you (and parents/guardians on behalf of their children) have the right to access, correct, delete or receive a copy of personal data, to object to or restrict processing, and to withdraw consent. To exercise any right, email info@nabtacode.com. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk) or your local data protection authority.

9. Cookies

The Platform uses only essential cookies (e.g. MoodleSession) needed for login and security. Our public website uses analytics and marketing cookies as described above.

10. Security

We protect data with HTTPS encryption, access controls and regular updates. Access to children's data is limited to staff and instructors who need it.

11. Changes to this policy

We may update this policy from time to time; material changes will be announced on the Platform.

12. Contact

Email: info@nabtacode.com
WhatsApp: +965 670 628 28 (Kuwait) · +971 559 629 361 (UAE) · +20 101 604 0251 (Egypt)

Effective date: 20 July 2026 — version 1.0